[Tony]

Maureen,

Thank you for following up on this. I moved beyond it by having our modeler trim down the model just to the part I needed for the graphics I am working on. Once we get our heads above water I’ll load up the complete model and see if it happens again and send the bug report. It was exiting pretty consistently, though, as we are very new to the platform it may have been something in our model. I would be greatly interested in finding out. Once I do that, will it automatically open a bug ticket and then after I can share our model with you?

Thanks again

[Tony]

Excellent! Thanks, that is very helpful and exactly what I was referring to.

[Tony]

Maureen,

Thank you for the reply. We went through the 3D requriements and are confident that we met them the model had 47,237 vertices and that was apparently just too much. We uploaded a smaller model and had no issues with it loading other than the entire Manifest 3D application blinked on and off as the model loaded.

So, we think for now we are Ok and it was probably that the model was just too much for the hololens. In another effort previously we had used a Magic Leap for the same model and it loaded fine, but for this effort we weren’t able to get the ML to test with.

Lastly, a nice feature request might be that there is a progress indicator on model loading. On that large model from last night, it took ~5.5 minutes to load and with the dialogs blinking it wasn’t clear that the model was actually rendering.

 

Thanks again

[Author]

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