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Help Troubleshoot Client Portal Calls

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    • August 11, 2020 at 4:24 pm #568
      John
      Keymaster

      Hey Wesley. Thanks for reaching out. There are some things here that we can look at. I have a theory, but not absolutely sure about it. Is there a way you can plug in a webcam just to test if that’s the issue. I get the feeling that the web client is looking for video and audio and throwing an error if both are not available (which would be a bug). Let me know if it’s a possibility. I just tested from my desktop and removed my camera, which led to the same error. Let me know if you can test

    • August 12, 2020 at 5:22 am #569
      Wesley
      Participant

      Hey John. Good to hear from you. I don’t have a web cam right now to test, but one should be coming — hopefully within a few weeks.

    • August 12, 2020 at 3:40 pm #570
      John
      Keymaster

      OK. Well in the meantime, I’ll log a bug. We might be able to put a fix out before you get a webcam 🙂

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