Can’t Login or type in menus?

[Brian]

Downloaded Manifest off the MS store, I can open the program see the demo hologram, but I am unable to manipulate the menus to login. I have restarted the HoloLens 2 multiple times and uninstalled/reinstalled the program multiple times. Anyone else having similar issues?

[Maureen]

Hi Brian,

Could you please provide some additional details so we can help to isolate and resolve the issue?

What do you see after you launch the application? Is it the opening animation video and does it run to completion? Do you have user credentials and a client domain or are you attempting to sign up for a trial?

Please feel free to reach out to our help desk at help@taqtile.com so we can troubleshoot with you.

Thank you!

 

[Author]

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