We installed a Taqtile client on the iPad, but when clicked, it prompted an error (Figure 4). The message indicates that an SSL certificate is missing. Our engineer looked at the Taqtile user guide. There is this description: ’ Unzip and copy the whole .ssl folder from this email to the C:\directory on your PC’. I would like to know what ‘This email’ is and how to obtain the SSL certification. Thank you.